FAQ's

STEP 1: Fill out your account profile. This information is what we use to curate the type of products you will receive each month! 

STEP 2: Add all the items you like to your wishlist! Even it is "Out of Stock". We will include items from your wishlist in each month's box! 

We are always updating the products we carry so update your wishlist and account as needed.

STEP 3: Choose your monthly box size. We have multiple options for monthly boxes. Choose the one that you want to receive each month and checkout. We personally choose items based on your account profile. 

STEP 4: Get your box! Your 1st box is discreetly shipped out right after you purchase. After that your monthly box will be billed on the 1st & shipped out by the 5th, each month. 

Add the specialty box you wish to receive into your cart & click checkout. 

This is not a recurring box and you will not be charged again for this box after you have purchased.

Add any item you want to purchase to your cart & click checkout. You can purchase in-stock items anytime individually without purchasing a box option.

Your first monthly box will be shipped out within 3-5 days of your order.

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We do deliver. When you checkout choose the "local delivery" option. We will reach out to you by email to set up everything from there.

Right now we are working to set up our local delivery site that will allow you to purchase and set up a delivery date and time. Check back often and sign up for our newsletter to get the newest updates.

With subscription orders, hemp products, and our website. To keep our website host and our payment processor, we have to run our recurring subscription orders through our system a bit differently.

Your first monthly box will be charged to your card as soon as you checkout. On the 25th of the next month you will receive an invoice from our Square system for a recurring subscription charge!

You will have until the 1st to pay the invoice. Once you have paid your payment information will be saved and you will be automatically charged every month on the 1st.

HDRE Biz, LLC is the discreet LLC we use for shipments and payments. Why? Because the words "cannabis" or "CBD" or "Hemp" is not widely accepted by everyone. We do not want to bring any more attention than needed to us, your package, or what you are buying. If you have any questions please contact us.

Click here to skip or stop monthly box.

Due to the perishable nature of our products, we are unable to accept returns, except when the product is flawed or damaged and ALL SALES ON THIS WEBSITE ARE FINAL. You may contact us at heather@carolinascannabisbox.com with any questions you have concerning refunds.

Damages during shiping. We inspect our products thoroughly before packing and shipping. We understand that packages can be subject to damage once they leave our facility.

Please check your shipment upon arrival for any signs of damage during shipping. Shipping damage claims must be made within 72 hours of arrival.

When we started planning our boxes we had to decide how we were going to package the products.

Our biggest concerns were: First, Get the products safely to the customer. Second, find cost effect packaging, so the quality of products we carry was not sacrificed & third, try to be as environmentally friendly as possible.

So, we picked out plain white cardboard boxes vs. fancy printed boxes that scream "TAKE ME I HAVE EXPENSIVE STUFF IN ME". It is hard enough to worry about "porch pirates" taking packages, there did not seem to be a reason to send packages that were more likely to be taken.

We reuse as much inside packing materials we can from the packaging we receive products from vendors. 

Clean and undamaged bubble wrap, kraft paper, packing peanuts (if biodegradable) are all reused within our boxes. 

Why? Why not, it's a perfect way for us to recycle perfectly good packing materials, also this is what allows us to bring you TOP brands, vs. most CBD boxes which only carry the cheapest brands they can bring in, products from CBD companies that sell low-quality products with little or no CBD/Hemp in them. That is not us. It may not be the "prettiest" package you get, but we hope it has arrived safely, and you enjoy all the products that we have chosen.

Our boxes are like Oreos, the good stuff is on the inside!

As we grow we hope to be able to make even more sustainable choices in our packaging for the environment.

Break down your box and remove any tape or labels.

Place your cardboard box in your everyday recycling bin

(we compost cardboard for our flower gardens)

Bubble wrap or other plastics can be recycled at your nearest grocery bag recycling location

(Bubble wrap, only, also can be recycled at your nearest UPS store)

Shredded kraft paper can be composted, used as mulch, or fill in plant containers.

Packing peanuts, if used, will biodegrade and are compostable.